Connecting Clients & Therapists

Who We Are

CuraMind is a passionate team dedicated to bridging the gap between clients and therapists, ensuring affordable access to the support everyone needs. We focus on creating authentic connections while providing good service.
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Our Story

At CuraMind, our journey began with a shared frustration: the challenge of finding a therapist who truly understands you.
Our founders, like many, experienced the endless search through directories, only to end up with therapists who didn´t quite grasp their cultural references or unique life experiences. We knew there had to be a better way. CuraMind was born out of a desire to make therapy more accessible, relatable, and effective for everyone.
We’re here to bridge the gap; connecting you with therapists who not only listen but also understand, so you can focus on what truly matters - your mental well-being.

Focused Efforts, Far-reaching Outcomes

250+

Daily Matches

1000+

Community Therapists

108

Daily Sessions Booked

Our Commitment

CuraMind creates a welcoming space for therapists and clients to grow together. We prioritise accessibility, and building meaningful relationships.

We Believe In

We believe in open conversations and making therapy accessible to all. Our goal is to empower our community with the knowledge and resources to support their mental health journey.

Speak Your Mind

We believe that sharing your thoughts builds a stronger bond with your therapist, creating a more meaningful journey.

Therapy For All

Our mission is to make therapy accessible, regardless of your budget or location. Everyonedeserves a safe place to talk.

Our Education

For people to make informed decisions, we provide blog resources, introductory calls and

FAQs

Sign-up & Onboarding

How do I set up a profile on CuraMind?

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Setting up your profile is simple! Follow these steps:

1. Visit the CuraMind Login Page.

2. Click on “Sign Up” under “Don’t have an account?”.

3. Select “I’m a Therapist” from the options.

4. Fill in the form with your expertise, accreditation, and session preferences.

5. Enter your details, agree to the terms, and click “Submit.”

What is the application process for therapists?

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Complete our sign-up questionnaire, which includes your modality, expertise, and accreditation. After we verify your details, you can finalise your account by providing additional information. If needed, you can book a call with our support team for assistance.

 Is CuraMind only for accredited therapists?

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Yes, CuraMind is currently available only to accredited therapists. However, we are working to make the platform accessible to trainee therapists in the future. Subscribe to our newsletter for updates.

My accreditation body isn’t listed. What should I do?

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If your accreditation body isn’t listed, please email us at support@curamind.uk, and we will review your request.

Why does CuraMind require detailed information from me?

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We collect detailed information to ensure we can match you with clients who are the best fit for your expertise and approach, fostering effective therapeutic relationships.

How long does the sign-up process take?

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The initial sign-up process takes approximately 15–20 minutes. Completing your profile with additional details may take another 10–15 minutes.

 How will I know if my profile has been verified?

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Once your profile is verified, you will receive an email notification with further instructions to complete your setup.

I received a referral email. How do I log in?

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Use the email and password provided in the referral email. After logging in, update your email and password via the “Settings” page for added security.

Account Setup

How do I sync my calendar to manage online sessions and calls?

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Follow these steps to sync your calendar:

1. Click on “My Practice” (4th icon down on the left-hand menu).

2. Go to “Booking Settings” on the right-hand side.

3. Select “Sync a Calendar” and choose your calendar provider.

4. Log in to your calendar to complete the sync.

How do I set up my availability?

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Set your availability by following these steps:

1. Go to “My Practice” (4th icon down on the left-hand menu).

2. Click “Edit Schedule” under the availability section.

3. Enter your working hours and use the “+” icon to add specific time slots.

4. Adjust “Buffer Time” under “Appointment Settings” to ensure breaks between sessions.

How do I change my profile picture?

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To update your profile picture:

1. Navigate to “Settings” (7th icon down on the left-hand menu).

2. Click on “Account” in the top-left corner.

3. Select “Change Profile,” upload your new picture, and click “Save.”

How do I update my name or email address?

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To change your name or email:

1. Go to “Settings” (7th icon down).

2. Under the “Account” section, update your name or email in the relevant fields.

3. Click “Save” to confirm your changes.

How do I enable in-person or online sessions?

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Adjust your session preferences by:

1. Going to “My Practice” on the left-hand menu.

2. In the “Booking Settings” section, toggle the buttons for in-person or online sessions.

3. Green indicates enabled; grey indicates disabled.

How do I set up or change pricing?

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To adjust your pricing:

1. Navigate to “My Practice” (4th icon down).

2. In the “Pricing” section, choose your client type (individual, couple, family).

3. Update session costs, duration, and any discount packages.

How do I create or update my cancellation policy?

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Update your cancellation policy by:

1. Click on “My Practice” in the left-hand menu.

2. Select “Booking Settings” on the right-hand side.

3. Choose your preferred cancellation policy from the options provided.

How do I connect Stripe for payouts?

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To set up Stripe for payments:

  1. Click 'My Earning' on the left-hand side menu bar (5th icon down).
  2. On the page, you will see a 'Connect with Stripe' bubble. Press 'Connect'.
  3. A new window will open up to our CuraMind stripe. Fill in your MOBILE NUMBER and EMAIL ADDRESS and press continue.
  4. You will then be asked to verify your number. Stripe will send you a 6-digit code by text message which you will need to type into the designated boxes and press continue.
  5. Once your number has been verified, you will need to verify your personal details. You will need to input your: LEGAL NAME, EMAIL ADDRESS, DATE OF BIRTH and PHONE NUMBER. You then need to press continue.
  6. The next step will ask you to input the industry and your website. We recommend Counselling Services or Health and Wellness Coaching depending on your practice. You can, however, choose another criteria that you believe suits you best. 
  7. If you do not have a website, don't worry. You can press the No URL button below the website input text box and write a brief description of your services. Once you are done press continue.
  8. Next, you will need to add your BANK DETAILS and press continue.
  9. The last page you will see is a summary of all the information you have submitted. Please make sure that everything is correct as you will not be able to change it later on. If everything is accurate press 'Agree and Submit'.
  10. Your account will now go through verification which won't take long! You will now be routed back to your profile in CuraMind.

Matching with Clients

How does CuraMind match therapists with clients?

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Our system matches therapists with clients based on expertise, location, and client needs. You’ll be notified when a new match is available.

What happens if a client doesn’t continue after the intro call?

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That’s fine! The introductory call is free, and we’ll continue matching you with other clients until you find the right fit.

 What is the difference between an “Invitation to Book” and an “Intro Call”?

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Invitation to Book: Clients are exploring their options and checking your availability.

Intro Call: A confirmed booking for a specific date and time, which will appear on your “Appointments” page.

How do I view my clients’ journal notes or mood tracker?

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Journal Notes: Go to “My Clients” (3rd icon down). Select a client and scroll to the “Patient’s Journal” section.

Mood Tracker: Access “My Clients,” select the client, and view their mood tracker graph on their profile.

Where can I keep notes on my clients?

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Use the “Appointments” page (2nd icon down). Select a client’s appointment and click “Notes” to add or view notes.

Membership & Benefits

What are the benefits of joining CuraMind?

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Effortless Client Matching: Save time on marketing and focus on therapy.

Transparent Pricing: Pay only when a client continues after the free intro call.

Simplified Management: Integrated tools for calendar syncing, pricing, and referrals.

Growth Support: We reinvest fees into attracting more clients for your practice.

What membership plans does CuraMind offer?

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Essential (Free): Unlimited matches, discounted offers.

Growth (£29.99/month): 8% platform fee, guaranteed referrals, insurance discounts.

Pro (£69.99/month): 5% platform fee, maximum visibility, flexible cancellations.

How are platform fees applied?

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 Platform fees are deducted from your session fee:

Essential: 30%

Growth: 8%

Pro: 5%

How do I change or cancel my membership?

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• To change plans, go to “Settings” and select your desired membership.

• If you want to downgrade or cancel your membership you will need to contact us at support@curamind.uk

Deactivating Your Profile

How do I deactivate my account?

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Navigate to “My Practice” and toggle off your profile in “Booking Settings.” Then email us at support@curamind.uk to request account deletion.

Join the Community

Sign Up as Therapist
CuraMind is a safe space designed for you and your practice to thrive. Our features prioritise your journey, ensuring ease, security, and peace of mind, so you